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Privacy Policy

Who We Are
New Horizons Network is the trading name of New Horizons Network Ltd.
Registered in England, company number 11538890.
Registered address:
Ground Floor Offices, Rear of 417 Lymington Road,
Highcliffe, Christchurch, Dorset, England, BH23 5EN

Website: newhorizonsnetwork.co.uk

What Personal Data We Collect and Why

Contact Forms

When you use a contact form, we collect the following information:

  • Your name
  • Your email address
  • Your phone number
  • Any additional comments you include

We collect this data to understand your needs as a current or potential client and to respond to your enquiry. We do not use your personal information for marketing purposes.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the same way as if you had visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the content, including tracking if you have an account and are logged in to that website.

Analytics

We use anonymous analytics tools to improve your experience on our website. These include:

  • Google Analytics
  • SiteGround hosting statistics

These tools collect data such as:

  • Total number of visitors
  • Page views
  • Time spent on site

You can read their privacy policies here:

Who We Share Your Data With

We do not share your personal data with third parties unless:

  • You explicitly request a referral to a therapist, coach, or counsellor.
  • We are legally required to do so.

Anonymous usage data may be processed by Google Analytics and SiteGround for performance tracking.

How Long We Retain Your Data

If you submit a form on our website, the data will only be used to respond to your enquiry. It will be retained:

  • For the duration required to resolve your enquiry
  • Up to a maximum of 12 months
    After that, it will be securely deleted.

Your Rights Over Your Data

You may request:

  • An exported file of the personal data we hold about you
  • That we delete any personal data we hold about you

This does not include data we must retain for administrative, legal, or security reasons.

Where We Send Your Data

Form submissions may be checked through automated spam detection services to maintain the integrity of the website.

How We Protect Your Data

Our website is secured with SSL encryption.
This helps ensure any data you submit via forms is transmitted securely and protected from interception or tampering.

Contact Information

If you have any questions about this privacy policy or the data we hold about you, please contact us at:
info@newhorizonsnetwork.co.uk